VDarts Game APP

If installation files cannot be downloaded → 

Forgot VDARTS account / password ?
Can not login in ?  →
Member card bind failed ? →
Unable Online play →
Unable to find or download the app from Google Play →

VDARTS Rating 

APP Bluetooth Connection→

How to get your app on the big screen→

App froze→

Playing on multiple devices →

Hardware Issues
H2 power cord problems → 
H2 sensors failures →

VDARTS membership card and rating

What is a little card for?

In every box of H2/H2L dartboard there is a free VDarts member card.This card needed for playing on VDarts machines in bars and clubs.So,if you have a bar nearby with VDarts machine,you can use this card to pay for games instead of using cash.

How to use this card?

1.Register a new account on website

2.Enter 6~15 digits or English letters for account number while registration

3.Verify your E-mail address

4.Login on membership website – Click on Member Card – Click on Add new member card – Add your membership card to your account.

If you want log in VDartsGame,please directly type your account number and password in app!

If you recharge your account,the credits on account can be used to play on VDarts bar machine by using card.


How can I get rating?

If you using account/card for the first time,you will need to play more than 10 games (501,Standard Cricket) each and system will calculate average for both this games and your total average.Only online and offline 501/St. Cricket are affected on total average.

After that rating is calculated from the average of 30 last games.


VDarts Member APP:

VDarts Member APP supported information changes,recharge,add friends,view points,send messages,view player rating in the league,online mall,find store and other features.You can use VDarts APP to easy operate various VDarts functions and it all for free.

VDartsGame is VDarts game APP for connecting VDarts H2/H2L, can be used for online/offline playing,modification of basic personal information,feedback and other operations.


VDarts member registration

VDarts APP QR-code(Android&iOS)



In APP Store search for “VDARTS” for download!




In APP Store search for “VDartsGame” for download!


How to register VDarts member?

You can use

Register to become VDarts member.If you have VDarts member card,after successful registration, log into your account – Member Card management – Add new member card.You can bind your member card to your account(unlimited number of card).If you recharge your account,balance could be split between card.


What are supported payment methods?

Currently VDarts accepting payments from Hong Kong, Taiwan, Macao and overseas countries by PayPal. In China supported Alipay payment system.


VDARTS Level rules description

Forget your member account password?

You can use

Retrieve password by Email,if you need manually appeal account,please send email to


Local video screen is normal,but couldn’t see an opponent?

There are two possibilities

1.Opponent doesn’t have camera or opponent didn’t confirmed permission to use camera

2.Pure network connection

VDarts will continue to improve the quality of camera and optimize network condition.Thank you for your support.


Send an instant message

Click on “information” symbol while playing online game, select expression or phrase you want send to your opponent, double-click on it to send instant message.


How do I know which version of APP I’m using?

“Settings”=》”About Us”=》”Version”


How to update list of players in online lobby?

Online lobby automatically refreshing without exit and re-entry


How many symbols can be used in password?

Vdarts password may consist of 6~15 symbols (letters or numbers)


Can I customize my avatar?

Sure,in member center

You can also modify avatar in VDarts APP or directly in VDartsGame APP


How long does it take between VDarts APP updates?

We regularly update the APP.Basically every month there is new update,so stay tuned


User feedback function

If you want complain about any issues,please provide description of problem+photo or video+your nickname or other ID and send a mail to


What should I do if after successful registration I forget my account ID or password?

You can use

Retrieve password by Email,if you need manually appeal account,please send email to

Why a notification,that i need to fill in pair code,popped up while I opening the APP?

For some android devices should enter a pin code while opening APP,VDarts H2 pin is 1608

VDARTS  Stats & Class

MPR (Marks Per Round)

Is the international term for the handicap system in one of the most popular darts games: Cricket. MPR shows the level of each player because it counts the average of the marks in each round. 3 is the maximum mark per dart (a triple), therefore, if a player throws 3 darts in each round, he/she can reach the maximum number of 9 as a MPR.

PPD (Points Per Dart)

Is the international term for the handicap system in the dart games of X01 (301, 501, 701 and 901). PPD shows the level of the player by counting the average score of each dart (maximum points for each dart is 60 – 1 triple 20).



What MARK means?

In Cricket game on electronic (online) machines or dartboard,usually after hit


5mark and above could appear a special effect.
5MARK – Hit 1 triple and 2 single sectors;
6MARK – Also hit 1 triple,1 double and 1single sectors/or 2 triple sectors;
7MARK – Also hit 1 triple and 2 double sectors;
8MARK – Hit 2 triple and 1 double sector;
9MARK – Hit 3 triple sectors
Note: You can hit sectors regardless of the order.

What OI/OO/DI/DO means?


In 01 series games,first dart – IN;last dart – OUT.
Usually for 01 game the following designations are used.
DOUBLE (Double sectors)
MASTER (Bulls,doubles/triples)

For example:
1.OPEN IN/OPEN OUT (usually used for competitions as OI/OO).There are no limitations on how to start the game,could hit any number.
2.DOUBLE IN/DOUBLE OUT (usually used for competitions as DI/DO).Must hit any of Double area number to “open” target at the beginning to start scoring and do the same when finishing the game.
For example in game 501,if you set DI/DO setting then you must hit any of double area number,hit another one will count as miss. PS:Bull and Double bull, could be used for scoring after opening target.
3.MASTER IN/MASTER OUT (usually used for competitions as MI/MO).Must hit any of Master area(Bulls,Double,triple) number to “open” target at the beginning to start scoring and do the same when finishing the game.

Playing on multiple devices

For a smooth operation of the board, please use one device after verifying with VDARTS H2/H2L. If you use another device to connect the dartboard, please disconnect the old device , or make sure do not turn on both devices when the dartboard trying to connect device.

Note: With the new device takes longer connection time, because dartboard bluetooth will automatically try searching for the device have been used.

App froze

app froze while updating

Exit the APP, or Restart the phone, and re-download。Or try to download the APP from other markets

app froze after few games

Please check that the device meets the type and OS requirements and has the proper settings and memory, Exit the APP, or Restart device.

How to get your app on the big screen

Please use the services available from the device company such as HDMI terminal and Apple TV. Use your phone (tablet) to connect above devices, and operating APP on your phone (tablet),

NOTE:VDARTS GAME APP can not be used on the TV with remote control.

If installation files cannot be downloaded

1.Check you internet connection
2.Try to use another browser
3.Try to download from official links
4.Make sure you firewall not blocking the APP
5.Please make sure your device comparable with official minimum recommended system requirements.


If app easily crashing,quiting game or cannot enter the settlement, please Special APP version:
5.Provide download time and link,which you used
6.Provide issue picture and summary information
send email to’ll do our best to respond within 24 hours.

Thanks for your support!
VDarts Customer Service Center